Since 1998
About us
INVADE has built communication systems since 1998. Today the INVADE Predictive Dialler is built solely for market research, and is the platform many of the largest agencies standardise on.
Market research calling is not general-purpose outbound. It is measured on completed interviews rather than on connections, it has to pace under strict legal compliance, and it has to work with whatever CATI platform an agency already runs. Building for that particular job (and only that job) since 1998 is what has taken the dialler from a communications product to an industry standard.
We work with world-renowned research companies including Ipsos, Kantar and Nielsen. Our modular design means each dialler is built to match the business it serves rather than sold as a fixed package, and the machine learning at the heart of it is updated continuously. We are ISO 9001 and ISO 27001 certified, and our Customer Support Desk is on call 24/7, 365 days a year.
We deliver the dialler as a service, which means we look after the hosting and, if you want it, the telephony too. Our managed SIP puts local numbers in a wide range of countries behind a single contract, so a customer has one team to call for the whole stack. Emertec, our global distributor, brings the INVADE Predictive Dialler to research call centres around the world.
- Founded
- 1998
- What we build
- Predictive diallers for market research CATI
- Head office
- Bristol, United Kingdom
- Certification
- ISO 9001 and ISO 27001
- Delivery
- Dialler as a Service, private cloud or on-premise
- Global distributor
- Emertec
- Support
- Customer Support Desk, 24/7, 365 days a year
Work with us
Built for market research since 1998
Whether you are replacing an ageing dialler, opening a new site, or moving interviewers home, we would like to hear how your operation runs today. The person who answers will be an engineer.
- Talk to sales sales@invade.net
- Call us +44 333 344 0784
- Every way to reach us Contact INVADE