InVADE represents a revolutionary way of running and controlling your telecom and associated services. It is a software based solution that can interface with a wide variety of existing telecoms equipment or even run as a stand alone solution.

At the core of the system is a highly sophisticated software engine that is highly configurable and offers PBX, ACD and optional media processing with VoIP gateway capability. The call control component is closely coupled with TAPI so that an InVADE engine can be extended with the use of third party TAPI applications

But it is much more than just a sophisticated telecoms tool. InVADE's highly extensible modular architecture means that purpose written applications can be integrated with the basic system to offer highly flexible and powerful management solutions. To help this, many of the InVADE components expose ActiveX interfaces that allow the engine's call control and media streaming intelligence to be extended using a variety of development tools.

Such applications can include call management for market research purposes, sophisticated Customer Relationship Management tools which encompass web, post and personal interaction as well as that by phone, and much mouch more.

And... it can grow with you. InVADE is infinitely and cost effectively scalable. Facilities such as automatic feedback, credit card transactions, intelligent queue monitoring, enhanced call tracking and advanced speech recognition are just a few of the facilities that can be called on as required.

InVADE.... the one stop, multi-purpose, scalable and cost effective telecom solution