Integration with your CATI system...

When you choose InVADE you choose a team of dedicated technical designers who work with you to create the perfect solution for your business requirements. With direct contact from our technical team and account managers you can be sure that your service will be better than ever.

There are many advantages to integrating InVADE with your CATI system:

• Automated dialling under the control of your CATI software will increase performance.
• Invoke enhanced features through your scripting software.
• Improve performance measurement and control.

Automated call recording and playback...
InVADE delivers powerful speech processing capabilities using digital signalling processing (DSP) technology. Script controlled call recording allows you to play audio to respondents and capture open-ended responses, to provide your coders with richer information.

Distributed Interviewing...
InVADE supports distributed interviewing, where this feature is provided by our CATI system. For the larger business with multiple interviewing centres, this optimises the allocation of interviewers to survey and allows large projects to be completed quickly. For the smaller business InVADE provides flexibility to grow capacity rapidly beyond existing premises, using home-based interviewers. InVADE's optional Supervisor Console, provides a graphical control panel to monitor interviewer status wherever they may be.

• Automatic Dialling
• Preview, Progressive and Predictive Modes
• Call Result Detection
• Multiple Simultaneous Surveys
• Advanced Audio
• Record Verbatim Response
• Play Audio to Respondents