INVADE supports all of the main CATI systems (NIPO, Nfield, Quancept, SPSS, ConfirmIT, IBM, UNICOM, Blaise, to name a few…) and our open API’s means we can easily support others. In addition, each CATI server can connect to multiple INVADE Auto Dialler’s and the INVADE Auto Dialler can connect to multiple & different CATI at the same time.
The INVADE Dialler is powered by the Asterisk Open Source Telephony Platform for the telephony layer. This approach allows great flexibility and scalability at an incredibly economical price. From a single INVADE AUTO Dialler, the solution can scale from 1 user to 1000’s of users through the use of multiple Asterisk servers. Asterisk has inherent support for VoIP so the hardware investment is minimal as no specialist hardware is required, only a standard server. Of course for those implementations requiring traditional telephony interfaces a full range of supported interfaces are available.
We have highlighted three common deployments (as seen in the “How do I” section of the website) below: