The InVADE Customer Support Desk is changing, our existing support portal, Kayako has now been retired and you will be unable to ‘raise’ new Support Tickets.
Over the last few weeks most users will have been migrated to our new platform - Vision. Vision is a web based issue tracking and project management system designed to assist InVADE and our Customers in the management of projects and support incidents.
To login to the new portal, please Click Here
If you do not have an account please e mail firstname.lastname@example.org to request an account to be created, please providing the following:
- Your Name
- E mail address
- Contact Number
- Company and site you are based
- Position within the company
Alternately please call +44 (0)33 3344 0784 to speak to the Customer Support Desk.
To review our quick guide on how to use Vision: Click Here
Would a predictive dialler benefit us?
How does a predictive dialler pay for itself? You may worry that your call center is too small to benefit, or that salaries are low so you’ll not make an ROI…
Why use the InVADE dialler?
InVADE is the MR industry’s preferred dialler; we’d like to show you why and make a convincing case for you to partner us and prove what we can do for your business…
What deployments are supported?
InVADE supports all of the main CATI systems (NIPO, Quancept, SPSS, ConfirmIT) and our flexible architecture means we can easily support others. It runs on the Open Source platform Asterisk…
What about Technical Support?
Some of our clients need support around the world, 24/7. Others we never hear from… Support can be tailored to the individual client needs, large or small…